We are seeking a skilled and proactive Systems Administrator II to support and maintain the IT infrastructure, ensuring high levels of availability, performance, and security. This mid-level position is ideal for a candidate with strong technical knowledge, excellent troubleshooting skills, and experience supporting server environments, cloud infrastructure, and enterprise systems. This position is and onsite role based out of the Columbia, MD Headquarters.
Responsibilities:
Install, configure, maintain comp sys, servers, & NW equip
Monitor sys performance & troubleshoot SW, HW & NW issues.
Manage user accounts, permissions, & access controls.
Implement & enforce sec protocols, including firewalls, backups, & IDS
Perform regular sys updates, patches, & upgrades to improve functionality & security
Develop & maintain disaster recovery & data backup procedures
Provide tech spt & train end-users, address IT-related problems
Document sys configurations, policies, & maintenance procedures
Collaborate w/vendors & other IT professionals for sys improvements & implementations. Document sys configurations, changes, & SOP
Exp w/virtualization platforms (e.g., VMware, Hyper-V).
Proficiency in MS Windows Server, Active Directory, Group Policy, & O365
Familiarity w/cloud svcs (Azure) & hybrid cloud env.
Strong knowledge of NW fundamentals (TCP/IP), DNS, DNCP, VPN)
Exp w/backup disaster recovery & endpoint protection solutions.
Ability to work independently & collab in a fast env.
AWS/Azure certifications are a plus.
Knowledge of ITIL practices.
Familiarity with endpoint management tools (e.g., SCCM, Intune, JAMF).
Scripting and automation experience (e.g., PowerShell, Bash, Python).
Participation in on-call rotation.
Bachelor’s Degree in Information Technology, Computer Science, or related field—or equivalent experience.
CompTIA A+, Network+, and Security +.
5-7 years of experience in System Administration in a mixed (Windows/Mac) environment.
Participation in after hours on-call rotation.